Reference

Legal terms before you enter

0ats keeps the terms, privacy rules, cookie choices and account contact routes for India in one place, so you can open your account with the legal checks clear…

India legal termsPrivacy choicesCookie controlsWallet records

Explore Lobby Read FAQ

How our legal terms apply

0ats Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our legal policy explains the contract between you and 0ats when you create an account, access the lobby, use wallet functions or contact support. The terms apply together with privacy, cookie and payment-record rules, and they are written for India with local-law limits in mind. If

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a feature, table or wallet action is not allowed in your location, access depends on local law and is available where local law permits. We may ask for account, device or transaction details when required to protect the account, meet legal duties, handle disputes or process
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a withdrawal. UPI, Paytm and PhonePe references in this page are used as record examples, not as separate legal promises.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three ways to raise legal queries

Legal questions should reach the right team with enough detail for a clear answer. When you contact us, include your registered mobile number or email, the date of the issue, and any…

Account help chat Use chat when your legal query relates to account access, a blocked login, missing records or consent choices. We can verify basic account details there before sending the matter to the policy team.

Email policy desk Email is better for privacy requests, correction requests and document-heavy disputes. Write the account email, mobile number, date range and payment reference so we can match the request without extra delay.

Wallet record request For UPI, Paytm or PhonePe issues, send the transaction ID and account email. We compare our wallet ledger with payment logs and tell you what record we hold for that transaction.

DATA HANDLING

Six legal controls we use

Your legal relationship with the site depends on clear records and controlled access. We keep account data, device signals, cookie choices and wallet history only for purposes explained in our terms and…

Account identity checks

Before sharing or changing legal records, we verify the account through registered contact details and activity markers. This protects your account from changes requested by someone who cannot show a valid connection.

Cookie consent records

We record cookie choices linked to your device or account where applicable. These records help us honour your privacy choices and explain why certain site functions may behave differently after a change.

Wallet ledger matching

UPI, Paytm and PhonePe entries are matched against wallet credits, withdrawals and reference IDs. If a dispute appears, we use the ledger trail to trace what happened on our side.

Access and location rules

Eligibility is checked against account details, device signals and applicable local law. If the law in your area does not permit access, the relevant feature may be unavailable or restricted.

Retention by purpose

Some legal records must be kept longer than session data because they support disputes, tax checks, fraud prevention or account history. We remove or reduce data when the reason for keeping it ends.

Correction request path

If account data looks wrong, contact us with the field you want corrected and proof that supports the change. We check the request against records before updating anything material.

Legal questions before you join

This section answers common legal questions about account access, data use, wallet records, cookies and contact rights. It is written for you as an India customer considering an account. If your situation depends on location, eligibility or a document request, our support team may need to check your account before replying.

You accept the site terms, privacy wording, cookie choices and wallet-record rules that apply to your account. Access also depends on local law and is available only where local law permits.

We use account data to create and protect your account, process wallet actions, answer support requests, manage disputes and meet legal duties. We do not treat payment names as consent for unrelated use.

Yes. Send the field that needs correction, your registered contact detail and proof supporting the change. We verify the request first because legal and wallet records must stay accurate.

Wallet records may be needed for disputes, transaction tracing, fraud checks, tax duties or account history. UPI, Paytm and PhonePe reference IDs help us match your request with our ledger.

Cookies can record consent choices, device sessions and security signals. If you change cookie settings, some account checks may work differently, but the legal terms still apply when you use the site.

Start with support and mark the message as a legal dispute. Include your account email, mobile number, date range and transaction references so the policy team can locate the relevant records.

Yes. Access, eligibility and certain account functions depend on local law and are available where local law permits. If your location changes, we may restrict a feature or ask for verification.

Legal terms before you enter

Three ways to raise legal queries

Six legal controls we use

Account identity checks

Cookie consent records

Wallet ledger matching

Access and location rules

Retention by purpose

Correction request path

Legal questions before you join

01 What do I accept when I open an account?

02 How does 0ats use my account data?

03 Can I ask for my data to be corrected?

04 Why are wallet records kept after a transaction?

05 Do cookies affect my legal choices?

06 Who should I contact about a legal dispute?

07 Can access change because of my location?

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